Emergencies test the decision-making skills of all leaders. This course will help you build emergency decision-making skills by helping you understand the specific pressures on emergency decision-making. You will also learn about creating a structured decision-making process and recognizing your own individual decision-making style, as well as the styles of those around you.

This course is part of the Emergency Preparedness Leadership Series. It is meant to stand alone, but you may also take it together with courses on Managing Change and Risk Communication to receive a certificate in Emergency Preparedness Leadership.

Estimated time to complete: 1 hour

During an emergency, public health workers may be called upon to help dispense medicine or medical supplies. Find out what is involved in the process of mass dispensing of medications, vaccines, or other medical supplies. This one-hour online course outlines situations in which mass dispensing is necessary, and discusses the logistics of providing medications to large populations.

Estimated time to complete: 1 hour

Emergency Medical Dispatch Simulation is a training to provide 9-1-1 telecommunicators with a realistic, low-stakes opportunity to practice responding to medical calls. Participants listen to recorded callers and then select questions to help them understand the medical emergency and give appropriate prearrival instructions.

Estimated time to complete: 30 minutes

Enrollment limited to invited participants only.

This series will help you develop leadership skills for emergency preparedness and response. It includes a brief video giving an overview of emergency preparedness leadership, as well as courses on three key topics for leadership during times of crisis: managing change, making decisions, and communicating risks. You may take each of the courses individually and receive a certificate for each one. If you choose to complete all three courses, you can also receive a certificate for the series as a whole.

Estimated time to complete: 3.5 hours

Change management is the process of helping people within an organization adapt to changes. In this course, you will learn about how to provide leadership through the changes that may occur during an emergency. You will also learn about creating a more flexible organizational culture and workplace structure to allow your agency to more effectively face the challenges of emergency response.

This course is part of the Emergency Preparedness Leadership Series. It is meant to stand alone, but you may also take it together with courses on Decision Making and Risk Communication to receive a certificate in Emergency Preparedness Leadership.

Estimated time to complete: 1 hour

Food poisoning at the fair, rabies exposure at the rodeo, crowd trampling at a World Cup game: what is the role of public health at events that attract large crowds? This online course teaches you to assess and plan for the prevention and mitigation of public health threats at mass gatherings. It covers topics of risk assessment, surveillance, health response, coordination, and communication. This online course includes a unique practice scenario to further enhance your learning.

Estimated time to complete: 1.5 hours

Leaders are often called upon to share information with the public, the media, and other stakeholders in the midst of a crisis. This course will help you develop skills in risk communication. You will learn how people perceive risk and how best to frame messages in order to help them cope with emergencies and make informed decisions.

This course is part of the Emergency Preparedness Leadership Series. It is meant to stand alone, but you may also take it together with courses on Managing Change and Decision Making to receive a certificate in Emergency Preparedness Leadership.

Estimated time to complete: 1 hour